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Frequently Asked Questions
Are my credit card data secure?
Absolutely. All credit card data resides with our sub-processors, namely MemberSpace and Stripe. Both are trusted entities, using state-of-the-art encryption and security protocols.
What happens after my free trial?
After 14 days, you receive an email notifying you that your Premium trial expired. You can then upgrade to a Premium membership or join our free Basic plan with just a single mouse click.
Do you offer discounts?
When you sign up for an annual membership, you receive two months free. That's a discount of more than 16%!
How long is my commitment?
We offer monthly and annual plans. You can cancel your membership at any time, effective at end of the current billing cycle.
Are you trading your own strategies?
Yes, we are! We believe in our portfolios, and especially the advantages of our All-Stars family of portfolios. That's why we confidently put our money where our mouth is.
Can you give me advice?
We are happy to help with any problems you might face while operating our platform, and we can help you understand how our portfolios work. However, please know that we cannot provide any advice that is personalized to your financial situation.
My question isn't answered
Check out our full FAQ here.